This is how a genuinely female friendly garage should look after its customers and why this makes good business sense in the end…
It’s rare for customers to want to tell us so much good news but we’re delighted of course and this simply means a fight to see who will carry out their evidently straightforward compliance visit later this year.
Name of garage: Toronto Garage Ltd
Purpose of visit: MOT & tyres this time
Location/town: Wallasey, Wirral
Car make/model: Ford Fiesta
Month/year of garage visit: August 2014
Comments: I’ve just had my MOT done at Toronto Garage. As always, I received friendly, top quality service at a reasonable price (I’m so glad they send me a letter reminding me when my MOT is coming up, I’d forgotten this time!).
Toronto Garage was recommended to me just over 10 years ago by a colleague who has been with them for many years. Being a girl and not knowing much about cars, I wasn’t sure what to expect when I first went, but they have always given me great prices and only done work that really needed doing. When the company moved premises a few years ago, I kept going to them even though they were further away from my home because I trust them to do a great job and not rip me off. They have never let me down.
Over the ten years I have been going to Toronto Garage, I have had MOTs, services, mechanical repairs, new tyres etc (I’ve had two quite old cars). Every time I need something doing, they will explain it to me first and say how much it will cost before I decide to go ahead with it. Shona, Mike and the team have always been very friendly and welcoming, it’s a pleasure doing business with them. I know that even when they are busy they will find a way to fit me in somehow. It takes the worry away when you know that you are dealing with a company that is so reliable.
I’m not usually confident about getting a courtesy car out of it’s parking place. Mike has always been very helpful and will drive the car onto the road for me, making it very easy to use. Sometimes instead of choosing to use a courtesy car, I have a walk around the shops in Moreton. It’s a lovely way to pass the time while my car’s being fixed. Or you can walk down to the lighthouse and the sea if you don’t want to sit in the waiting area. It’s a great location.
I would highly recommend Toronto Garage to any female (or male) drivers. If you have any worries or questions just ask them, they are so lovely. It’s worth travelling a bit further for a garage you can really rely on. I cannot recommend them highly enough.
Marks out of 10 = 11!
Female Friendly Garage Rating:
Female Friendly: 5
Quality of workmanship: 5
Value for money: 5
Full Name: Dane Shadows
Permission to include name: Y
Lovely to read how it should be even if I can’t get it to add up to 11!
Congratulations Toronto Garage – that’s going some…