A foxy accident assistance service

Earlier this year we launched a female friendly accident assistance service for club members but I didn’t expect to be needing it myself.

That’s the thing about insurance and support services like FOXY Lady Drivers Club, breakdown recovery and/or accident assistance. Ideally you want to have them all, just in case, but you hope you won’t need them.

And the least understood of these is probably that of no fault accident management services yet they often provide a more caring and comprehensive accident support service than busy insurance companies who are inclined towards cost cutting to minimise claims costs for all. Which isn’t always fair, especially in circumstances like this.

My story is a simple one. Earlier this year I bought a BMW sports car for fun motoring. We called him Zoot – it’s a long story to do with ‘him’ being a Z model. Anyway I loved driving Zoot and expected to have him for many years to come…

Which is not now to be the case because last week, whilst having a short anniversary break in Kent, my husband and I were involved in an accident and Zoot is now ‘uneconomic to repair’…

My husband was driving along the A28 between Canterbury and Ashford when we saw a lady on the lefthand side of the road waiting to turn right, as it happens. I am sure she saw us and yet her car pulled out almost immediately in front of us with c20m to spare. We were probably doing c40-50mph and we were unable to avoid a collision. Both cars ended up on the opposite side of the road, without hitting any oncoming vehicles thank goodness.

Thank goodness too that nobody was killed or seriously injured. The lady in question was local and a grandmother; we know this because she was quickly joined by members of her family who had heard the crash. I think she might have suffered whiplash and her Ford was certainly badly damaged.

My husband was well enough to take photos which act as a stark reminder of events but also illustrate precisely what must have happened.

Whilst ambulance staff attended to us, the police completed the accident statements needed and my husband ended up sorting out the recovery of our car with a company the Police introduced.

My husband also contacted FOXY’s accident assistance service at this stage who were quick to organise a replacement car that arrived at our hotel the next morning. A valuation was carried out the next day and by Day 3 we’d received and agreed this. So far so good but this is now complicated because the other driver claims that we were indicating to turn left at her junction which is why she pulled out when she did…

I won’t comment about this here because if proof is needed (which it shouldn’t be when one is expected to drive safely) the car’s data will surely prove this. So this is where we are at. Stacey is our friendly and knowledgeable contact at our accident management service, and she is dealing with the hire car, valuation, our insurer and the progress of our claim. Very reassuring to have this support in such stressful circumstances…

So I’ll keep you posted.

Me? I’ve chipped my sternum (chest bone) from a combination of airbag and seat belt damage and have broken the base of my right thumb. Both involve painful and spectacular bruising so typing duties have had to be delegated and I’m off the road for a while…

Would I buy another BMW Zoot machine? You bet. The front of the car took the brunt of the impact but the cab remained intact and both doors opened. It could have been much, much worse.

But it was SO useful to have someone to phone for friendly support when we needed it most. Highly recommended and an important part of what FOXY is all about – for Club members and their family of course.

Find out more about FOXY Lady Drivers Club’s female friendly accident management service .

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Are they having a larf?

How much did you say?

A number of garages expect me to start the buying process before they tell me how much my car servicing is likely to cost. But I’m foxy, remember; I’m used to comparing prices first and I have no intention of being fobbed off in this way.

If I pick something off a supermarket shelf or High Street clothes rack, for example, I expect to see the price before I buy it.

If it’s more than I want to pay I can keep looking or go elsewhere. Whether it’s a tin of beans, a car service or a fitted kitchen…

And I don’t expect to be asked for my personal details before I’m given a price. That’s enough to send me packing elsewhere…

So when my car needs servicing or repairs I want to know what my choices are and to be able to compare, like for like, what it’s going to cost for my car and model. Because otherwise it’s nigh on impossible to judge what’s best value for money for me, the car and the occasion.

As things stand…some garages publish car servicing tariffs online and others don’t.

Most dealerships and leading independent garages include car collection services whereas few national chain garages and fast-fits do…

And some garage brokers publish a price tariff and collect your car but don’t tell you which garage will be doing the work. This worries me because a low price can be a function of quality workmanship and this is an industry where garages aren’t regulated and mechanics do not have to be accredited as fit for purpose...

Yet many garage and main dealership websites expect motorists to book car servicing and MOTs via their website without confirming a price or giving an estimate for starters. And one assumes people trust them sufficiently to do this…

Well, knowing what I do about the UK’s garage industry I wouldn’t buy expensive garage services without knowing
1     who the garage is
2    whether it’s up to the job ie what are their credentials
3    what my local choices are and
4    that the price is a fair one in my circumstances (from a value for money point of view).

So my advice to all foxy lady drivers is to check the garage in question for measurable signs of quality (like ATA, BSI and OFT logos), look for a tariff (or ask for an estimate in advance) and shop around. And my advice to garages is to publish some sort of estimate before they go to someone else who does.

It’s a very competitive world when it comes to buying car servicing and/or vehicle repairs and this means that independents, dealerships, fastfits and bodyshops must each set out their wares to attract the right customer and car. Prices, customer services and amenities – not just the work they do.

Having said that, it is rarely in any motorist’s best interest to buy a used car or garage service on price alone and no-one should be fooled into buying any garage service or repair without getting a quote in advance…

Sadly too many foxy lady drivers are paying more than they need without realising this until afterwards.

To find out about your choice of garage solutions and signs of garage quality to look for, see FOXY’s Good Garage Guide. And if it’s female friendly garages you’re after, visit FOXY Choice’s website and email selected businesses direct to compare their prices and service levels first.

Finally let us know how you get on and, whilst this offer stands, we’ll thank women who give us garage feedback with a free gift of membership of FOXY Lady Drivers Club worth £23. Where we share the word about the best businesses to benefit foxy lady members and their families…

FOXY Steph

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Foxy Faye meets female friendly garage employer in Braintree

This thought provoking story reminds us that parts of the motor industry are in urgent need of a radical female friendly makeover to challenge and banish old fashioned views and stereo-typical ‘blokey’ comments about jobs women can and can’t do…

Because the fact is that women can do any job they want to; as well as men and often better than them.

Fortunately there is a happy ending to this story, thanks to Grants SEAT in Braintree and you must forgive a shameless plug here because Grants SEAT is, of course, part of the FOXY Choice approved Female Friendly garage network…

But how many young and talented women like Faye Gates have been put off an exciting career opportunity in the UK motor industry today because of similar misogynistic views that have gone unchallenged and remained entrenched?

This is Faye’s story…

Colchester Institute student Faye Gates was beginning to lose hope of ever finding the apprenticeship she needed to complete her three-year vehicle maintenance course after receiving more than 200 knock-backs from garages.

Reasons for rejection included ‘we don’t employ women in our workshop’, ‘you’ll be too worried you’ll chip your nail varnish’, ‘you’d be better suited to a job on reception’ and ‘we just don’t have the facilities for women.’

But after reading about her plight in the Braintree and Witham Times earlier this year Faye was offered a trial by local car retailer Grants SEAT and, after impressing them in that role, she was taken on full-time as the dealership’s latest apprentice and has since been enrolled on the SEAT Advanced Apprenticeship Programme at the Volkswagen Group’s state-of-the-art National Learning Centre.

And, after finally earning the confidence of a forward-thinking employer, she has regained her ambition and is once again determined to work her way through the ranks to become a SEAT Master Technician.

An excited Faye said: ‘I’ve wanted to be a technician since I was about 14 when I started hanging about with people who were really into their cars but I was beginning to give up hope of ever finding an apprenticeship.’

‘But I sent out so many CV’s and got nowhere and people were often really blatant about the reasons why they didn’t want to hire me. On one occasion I was told by a garage that they had no vacancies only to discover they’d given an apprenticeship to one of my (male) classmates at college a few days later.’

‘It’s absolutely brilliant to be at Grants where they value all their employees and treat everybody equally. There’s just a really nice atmosphere and everyone genuinely gets along. I’m learning loads here and am really enjoying getting to work on all the cars in the range and using all the latest equipment. It’s also brilliant being on the SEAT Advanced Apprenticeship Programme and the facilities they have and the way they teach is just amazing.’

Grants SEAT Managing Director, Darren Williams, said:
‘It  beggars belief to hear some of the comments made to Faye as she tried to pursue her dream career. The reasons people gave for not employing her would have been totally unacceptable decades ago but in this day and age they’re absolutely outrageous. Thankfully though, they’re not representative of the modern motor industry.’

‘We were absolutely delighted to give Faye a shot after reading her story in the Times but giving her a job was no sympathy vote – she earned it. She was really impressive on her trial and since joining the team, her enthusiasm and willingness to learn has really shone through. Now she’s started her training properly on an industry-leading apprenticeship programme I’m sure she has a very bright future.’

Anthony Aldridge, a qualified Technician at Grants SEAT, said: ‘Having Faye join the dealership has been no different to when anyone else comes on board. She’s been a great addition to the team and is getting on really well.’

If any young women are reading this and wondering how they might find a job in the motor industry today I suggest they browse through the database of FOXY Choice female friendly garages and dealerships for starters. Another good place to look for career information and opportunities is the IMI (Institute of the Motor Industry) career website.

And for 1:1 advice, by all means email me direct, Steph Savill via steph@foxychoice.com.

FOXY Steph

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A female cricket Masterclass and legend

Cricketing legend Isa Guha teaches rising star Raveena LakhtariaThanks to the Jaguar Academy of Sport, a female cricketing legend and Academy Member, Isa Guha, was able to share her skills with young cricketers in a special Cricket Masterclass.

Among the youngsters was Jaguar Academy of Sport Rising Star, Raveena Lakhtaria as well as cricketers from the Sporting Equals programme which is an independent, not-for-profit organisation that the Academy works with.

The Masterclass was held at the Hertfordshire Sports Village and allowed the young cricketers to learn from Isa focusing on all the necessary skills to become a great cricketer including bowling, batting and fielding.

Isa (pictured on the left)  is a right arm fast medium bowler and made her Test debut at the age of 17 against India. In 2008, she was ranked the number one bowler in the ICC Women’s One Day International rankings. This kind of success is a great inspiration to the Academy’s Rising Stars and to be able to learn from her through a cricket master class is a great opportunity.

Raveena was thrilled as you might expect and told us ‘This has been a great opportunity to be able to work with one of England’s best female cricketers. I have learnt such a lot and can’t wait to put it to good use. This is just one of a number of opportunities I have had through the Jaguar Academy of Sport’s Mentoring and Education programme, and the information provided by some of the world’s best sportsmen and women is so valuable to me succeeding.’

The Jaguar Academy of Sport aims to recognise, celebrate and inspire the very best of British sporting talent and success. This is fulfilled through a Bursary Fund and a unique Mentoring and Education Programme delivered through a series of workshops and talent days. Mentoring is key to the Academy and provides all the Rising Stars with the non-financial support they need in order to be successful and masterclasses like this one, provide Rising Stars like Raveena with the opportunity to learn from sporting greats who inspire them.

FOXY Steph

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Women are gender spenders for car finance

Most of us know that women are THE gender spenders who influence c80% of  all household purchases and are described as ‘instigators-in-chief’ when it comes to c60% of car sales (and presumably their garage care afterwards). We’re professional shoppers, we do our homework in advance, we know what we want and we’re not afraid of going somewhere else if we don’t get it.

But when it comes to comparing male and female shopping behaviour we know that men can do the job in hand quicker ;) whereas we want to compare and contrast value and features before making our (better) informed decision. Take shopping for a pair of trousers for example. Casual or formal. He is more likely to buy the same style and the same colour as the last time and from the same shop before retiring to the pub for a liquid reward; happy because the job has been done efficiently and as painlessly as possible…

Whereas she might spend ages looking at what everybody else is wearing, comparing this season’s colour choices and then shopping online and on the High Street for the best deal… This has been known to take weeks in our household ;) .

But it’s very important to take your time when it’s a big ticket item like a car or financing the deal for that matter. I’m sure we can all remember unhappy purchases we made in a hurry or when we’ve been seduced by a low price, only to experience the steep learning curve borne out of realising we’ve bought a lemon, wasted money and that we should have bought a different brand or product…

A recent survey from BMW Financial Services has been looking at men and women’s attitudes towards financing a car which reflect precisely these differences in our gender genes. Whilst the economy is struggling it seems that more of us are turning to dealer finance to fund the purchase of our dream cars than was the case in 2010.

This is probably because the car finance market is very competitive today and it’s so much more convenient to sort out the finance transaction alongside their new car and any part exchange paperwork.

According to BMW’s research, many males admitted rushing into an ill-judged car finance decision within just two hours whereas one third of women drivers take at least two days to make the choice. That’s the foxy way…

But apparently some consumers gave about as much thought to purchasing a car as they did to purchasing a sofa; not thinking through the implications of a longer finance deal for the more expensive vehicle transaction. Very costly I imagine.

BMW’s survey also confirmed that women are prepared to compromise when it comes to making joint decisions about which car or car finance package to buy whereas men prefer to choose entirely independently. Or put another way (assuming a gsoh)…
He thinks “This is motoring – this is a MAN’s department.”
She thinks “Oh for an easy life – let him think this is his decision but I’ll make sure he makes the right choice…”

This is in stark contrast to shopping for a new kitchen apparently which is more likely to be a joint decision. Or put another way (assuming the same gsoh)…
He thinks “ With a bit of luck she’ll be spending more time in it (cooking for me) than me so she really should have one she’s happy in (cooking for me…).
She thinks “If I am expected to do more cooking, washing, ironing and cleaning in the kitchen (than him) the least I expect is one that suits me best.”

Certainly attitudes to car ownership seem to have changed with women in particular spotting that buying a new or used car using car finance carries a number of advantages.

In fact Joe Pattinson at BMW Financial Services has detected a growing trend for women to sign up to ‘rent to own’ finance deals as he explains…
“Finance is the car purchasing model for women in future and we see this as a long term purchasing trend that is here to stay. A quarter of women (surveyed) say they are cutting back on all spending and changing their lifestyle considerably, and as these attitudes are applied to the concept of car ownership, (staggered car) finance will become the norm in the not too distant future.”

Joe continues: “Sadly many drivers are making greater compromises on the make, model and specification of their vehicle than they need to.”

Women need to know their foxy car finance choices perhaps?

FOXY Steph

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A female friendly dealership welcome in Wales

The Ladies evening at Wessex Garages Penarth Road dealership in Cardiff

Wessex Garages in Cardiff organised a very successful evening event for their female customers last month at their Penarth Road showroom.

The event attracted an impressive 60 women on a dark and dreary October evening who were entertained whilst a dedicated team of hard working valeters treated their cars to a special Primp & Polish makeover.

Wessex’s Penarth Road showroom represents the Kia, Hyundai, FIAT and Abarth franchises in Cardiff so this was a great opportunity for everyone to give the latest models the once over.

And in case the Abarth brand isn’t as well known as the others, members of the all female audience were treated to a ‘Top Gear’ like review from a panel of  motorists who had just test driven the Abarth. Their feedback was fun and favourable which is what you should expect about such a smart and zippy car with female appeal.

Next on the agenda was an excellent presentation from Conflict Solutions covering road safety issues and survival tactics in the event of the dreaded vehicle breakdown when you are on your own. Undoubtedly the highlight of this talk was the clever self-defence moves that were demonstrated, just in case this know how ever might come in handy!

At this point in the proceedings Wessex Garages female technician, Natasha, joined the party and led a number of fun challenges (for the mechanically less experienced…) including changing wheels, checking tyres and topping up oil levels. It’s always good to have a go for ourselves, even though we know that the professionals are likely to be there to do it for us on request…

During the evening there had been a few exciting prize draws but the ultimate one that most time-strapped motoring maidens would surely covet most was a professional car valet service for a whole 12 months! Just imagine that…

To demonstrate their female friendly credentials to more women drivers, Wessex Garages Penarth Road has recently joined the new FOXY Choice approved FEMALE FRIENDLY garage network and are the first dealership listed in Cardiff.

To tie in with this initiative, all attendees were offered gift memberships of FOXY Lady Drivers Club with Wessex Garages’ compliments.

As one guest said in her feedback after the event ‘It was a cold and wet October evening and I was tempted to go home after work …but I was really glad I forced myself to go!’

Well done Wessex Garages. This was a big event that was professionally managed and organised for the benefit of the lucky ladies who attended. From FOXY Choice’s point of view we have just awarded you a generous handful of female friendly brownie points as part of our garage monitoring processes!

FOXY Steph

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Dear Justine…

Dear Justine Greening…

We know you have a lot on your plate and you probably didn’t expect to get the transport job in such a hurry but, on behalf of  motoring mums and daughters across the UK, can you please reassure us VERY SOON that the UK will be maintaining its MOT status quo in favour of safer roads in future.

This means saying NO to the EU; opting for the UK’s 3-1-1 MOT model and not the EU’s 4-2-2 version in the face of previous government figures showing that this will cost us lives and ’000s of jobs.

Just to remind us all, this is what the MOT industry experts are saying to encourage motorists and motor industry colleagues alike to sign the Pro-MOTe petition

Edmund King, AA President
“All too often you spot cars driving with a headlight, tail light or brake light out. The only time many of these drivers do anything about it is when the car goes for an MOT test or if traffic police pull them over. The Government’s idea to extend the MOT test intervals may be portrayed as an olive branch to drivers by reducing the burden on them, but the AA and three-fifths of our members believe it is a false saving which could lead to more expensive repairs later, and that’s before the safety argument. The Government should state that they will not change the frequency of MOTs.”

Jonathan Fox, of the Association of Professional Ambulance Personnel
“At a time when we have the lowest rate of road deaths in any equivalent developed country, conversely our MOT failure rate has increased by 12% over the last five years. Moving away from our current annual examination to an MOT every two years is misguided and this can only result in even more defective vehicles on our roads than at present. The only conclusion that can be extracted from these poorly thought out proposals is that we see an increase of injuries and deaths on our roads at a time when they have never been safer.”

Nigel Bartram, Senior Motor Underwriting Manager at Aviva
“We believe MOT timings should remain unchanged. The MOT is the only time some vehicles receive any safety checks and maintenance – this applies particularly to older cars which are often driven by younger drivers – and to reduce the frequency of this check could cost lives.”

Julie Townsend, Deputy Chief Executive at Brake, the road safety charity
“As a charity supporting families whose lives are devastated by road death and injury, we are aghast that the Government is proposing such an appalling backwards step. We should be doing everything we can to stop people being killed and injured on roads, to prevent families suffering so terribly, and to reduce the economic burden of these casualties. That means having a robust system to ensure vehicles are roadworthy. Downgrading the system so MOTs are only required every two years is a nonsensical and inhumane policy that would mean many more needless tragedies.”

Martin Gibbs, Policy and Legal Affairs Director, British Cycling
“We would be concerned at any changes to the MOT system that is likely to increase the number of unsafe vehicles on the road. Cyclists, perhaps more than any other road users, rely on the Government to create a safe environment on the road and the MOT system is a key part of that.”

Gareth Kloet, Head of Car Insurance at Confused.com
“Driving is one of the most dangerous things people do on a daily basis. It’s vital that all drivers are doing regular maintenance checks of their vehicle to ensure our roads are kept as safe as possible. Currently, more than a third of the vehicles presented for their first MOT fail the test. Confused.com is passionate about road safety as shockingly, five people are killed and a further 65 are seriously injured on UK roads every day. For us, a yearly MOT is a must. Many may argue that cars are more reliable now than when the test was first introduced in 1960 and as a result, yearly checks are not needed but why take the risk? No amount of car safety or reliability features will make the roads 100% safe and the importance of regular car checks should not be underestimated.”

Sukhpal Singh Ahluwalia, Chairman & Managing Director, Euro Car Parts Ltd
“If this crazy proposal is adopted, many millions of motorists will abandon preventative maintenance and drive for up to 2 years with dangerous tyres, brakes, lights etc. The cost to the nation in death, injury, car accidents, breakdowns and increased emissions will be truly massive … all for a measly £15 to £20 annual ‘saving’ per car.”

Steph Savill, Founder of FOXY Lady Drivers Club
“Many women rely on the garage industry alone to keep their cars safe. Not just the ones we own but also the vehicles that other motorists drive. We know from experience that many motorists (male and female) are scrimping on car servicing to save money today so an annual MOT might be the only time a garage professional can spot a potentially dangerous car. On behalf of all motoring mums and daughters we want to be reassured that our cars will be MORE, not less, SAFE on UK roads in future. We are supporting PROMOTE and the UK 3-1-1 MOT model because the 4-2-2 EU MOT version could cost us lives and motor industry jobs.”

Dave Garrett, Chief executive, Garage Equipment Association
“The GEA has an interest in retaining the integrity, quality and consistency of the MOT. Although motor vehicle technology has improved over the years, MOT failure rates remain high, with many vehicles failing their first test because of inefficient brakes and worn tyres. Therefore in order to meet the European object of reducing road deaths by 50% by 2020, the MOT frequency for cars must remain the same at 3-1-1. It may also be advisable to reduce the MOT frequency for Vans to 1-1-1, as many so called “white vans” have covered over 250,000 miles before their first MOT.”

Bill Duffy, Chief Executive of Halfords Autocentres
“Halfords is a friend of the Motorist and we want to help them reduce costs and to travel as safely as possible. We believe that extending the MOT frequency would be bad news for drivers and bad news for road safety and the environment. We know, from the tests at our own garages, that without an annual safety check up millions more cars would be driving in an unroadworthy condition. We also see the financial consequences for drivers who don’t get repair work fixed in a timely manner. It always leads to higher bills later and that isn’t what we want for our customers. There’s no doubt that the MOT test is an affordable and basic component of road safety, protecting road users and pedestrians. It saves lives, keeps people safe and it saves motorists money. We welcome a review of the MOT system to make improvements to help the motorist. But reducing MOT test frequency is a bad move for motorists and society as a whole.”

Brian Spratt, Chief Executive, Independent Automotive Aftermarket Federation
“The Independent Automotive Aftermarket Federation (IAAF), representing manufacturers, importers and wholesale distributors of vehicle components, and independent garages, service centres and MOT stations, welcomes the PRO-MOTE campaign to reject government proposals to reduce the frequency of MOT testing. The IAAF is certain that these proposals will have a serious adverse effect on road safety, the environment, and employment in the independent motor trade, and we can see no merit in the proposals. The IAAF is committed to ensure the effectiveness of the MOT system and its benefit to road users, and will continue to lobby the appropriate authorities and work with other organisations to achieve that end.”

David White, Customer Services Director at Kwik Fit
“A reduction in MOT testing is going to hit many businesses hard, particularly local small and medium-sized companies. The industry as a whole takes on about 10,000 new apprentices every year and it seems inevitable that this will be significantly scaled back if MOT frequency is reduced.”

John Ashton, Director of the MOT Club
“If 4-2-2 is adopted who will check the one million vehicles that hit the market after a three year lease contract, many of which have extremely high mileage?”

Jim Punter Chairman of the MOT Trade Forum
“On average, every day, MOT Testers inspect over 72,000 vehicles to make sure they are safe to drive on the road, and are fully roadworthy. Of these, over 2,200 vehicles are found to have defects, which, Testers consider, render them dangerous to drive. These vehicles are either repaired or scrapped by motorists which ensures that significant numbers of deaths and serious injuries on our roads are avoided every day. Any action on the Government’s part to reduce MOT Test frequency would leave these vehicles uninspected and still in use on the roads despite their dangerous condition. I would urge the Government to seriously re-consider, and abandon this dangerous, unwanted, expensive and irresponsible policy.”

Richard Edy, Director, National Tyre Distribution Association
“The NTDA is proud to support the PRO-MOTE campaign to maintain the current frequency of MOTs. Tyres are safety critical items which constantly wear. It is imperative that they are regularly inspected and properly maintained. Many motorists rely on their annual MOT for the inspection of their tyres, any extension or lengthening of the MOT frequency is likely to have a major impact on road safety and contribute to increased deaths and major injuries on our roads.”

David Bizley, Technical Director, RAC
“The current MOT testing regime has stood the UK in good stead and ensures that there are relatively few accidents directly attributable to unroadworthy vehicles. RAC therefore supports the retention of the current arrangements and is an enthusiastic supporter of PRO-MOTE.”

Richard Owen, Finance & Operations Director of Road safety Analysis
“In our work with the road safety profession we regularly carry out detailed analysis of collision records. It is clear through the statistics that vehicle defects cause a tiny percentage of all crashes with fewer than 2,000 crashes in 2010 attributed to defective vehicles. With less frequent vehicle checks we would undoubtedly see large increases in these types of collisions.”

James Gibson, spokesperson for Road Safety GB
“Road Safety GB is keen to support the PRO-MOTE campaign – the evidence shows that changing the testing regime will reduce safety on our roads. The MOT test has been in place for over forty years, we all know that vehicles have become more reliable in this time but many components still require regular safety checks. An annual check for vehicles over three years old isn’t excessive, especially when we think of drivers who fail to carry out even basic safety checks like checking tyres or lights from one MOT to the next!”

John Ball, RMI MOT Chairman
“Our members’ garages constantly see the worsening state of cars and vans as motorists are cutting back on maintenance. Three-year-old vehicles at first test are also a concern, despite their improved design, with high failure rates on safety critical items like tyres, brakes and lights. What’s more, reducing MOT frequency will add to the financial burden on motorists and undermine thousands of small and medium-sized businesses putting at risk thousands of jobs, including many apprenticeships.”

Douglas Robertson, Chief executive, Scottish Motor Trade Association
“At the SMTA Annual Dinner in November 2010, Scotland’s First Minister, the Rt Hon Alex Salmond MSP, publicly supported the SMTA’s opposition to any reduction in the frequency of MOT Testing that may be proposed by the UK government. In welcoming this support the SMTA acknowledged that much work to garner all party support within Scotland and the United Kingdom was still required and that would take place once the UK government’s review proposals were formally made public. Rather than opposing a reduction in testing frequency, the SMTA will be proposing an increase in frequency following confirmation by VOSA that failure rates have increased since the last UK Government Report on MOT Testing in 2008. The SMTA with over 800 members is the leading trade association for the retail motor industry in Scotland.”

David Seward, Chairman, Tyre Industry Federation
“25% of MOT test failures are for tyre-related causes. Putting two years between MOT tests will greatly increase the number of vehicles being driven on unsafe and illegal tyres.”
______________________

Granted the UK MOT industry can do a better job in future but that’s what we should all be concentrating on – making our garage industry a better place for motorists by highlighting all evidence of measurable quality and outing the bad apples that continue to let the good garages down. And not having to spend all our time attempting to fend off a crazy EU proposal that should have been dismissed as such ages ago.

We are sure you understand and appreciate our concerns Justine…

FOXY Steph

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Why more women make business sense

Why aren’t there more female board members in the UK motor industry? Because if there were, businesses would be more profitable.

Starting with an example of best practice, let’s pay a tribute to Rolls Royce and the bailed-out Lloyds Banking Group who are aiming to increase female board membership to 23%.

Compared to many of the Top 10 dealership groups and other car manufacturers, for example, where there are very few female board members if any.

Clearly those with a traditional male culture don’t realise that women on boards can have a positive impact on their bottom line? Such is the evidence in Lord Davies ‘Women on Boards’ report (2011) which states that “Companies with more women on their boards tended to outperform their rivals with a 42% higher return in sales, 66% higher return on invested capital and 53% higher return on equity.”

Of course it isn’t just the motor industry that is slow to realise this; just 12.5% of FTSE 100 Board members are women, one in five have no women in their boardrooms and this drops to an average of 7.8% for all FTSE 250 companies.

Nonetheless Lord Davies is calling for UK companies to commit to an ambitious target of 25% female board membership by 2015. I’d love to think the UK motor industry would commit to this, knowing the problems it has recruiting young women into automotive careers as well as the poor image it has in so many female customer minds.

A couple of clues were identified during research carried out by Cranfield University. They found that there is a lack of flexibility around work/life balance (to do with families in particular) and that traditional male cultural environments, the old boys network and a lack of networking opportunities for women are major deterrents for qualified females who might otherwise make good board members.

I identify with these issues in the motor industry. But I do not agree with one of the suggested solutions, which is to provide more training opportunities for women. May I suggest that it is the men that are more in need of training about women if women are to be helped to contribute their talents and to flourish in this industry.

I can understand why female board members are good for the bottom line and, with the right female board members empowered to encourage others in their wake, I think it is possible to move quite quickly from a male cultural environment towards a healthier gender diverse workplace. Providing the business wants to adopt a more female friendly agenda in future that is.

FOXY Steph
Automotive Careers Champion

Find out more about Steph Savill @ LinkedIn

 

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Should girls be boys and vice versa?

Don’t ask me why I read research about gender differences when this usually winds me up afterwards.

Vive la difference is my gender take on life and I have been known to take a particularly dim view when someone suggests girls should be boys and vice versa…

The latest research appeared in Wednesday’s Telegraph from the catchily titled ‘Perspectives on Psychological Science’ journal and  seems to confirm that women COULD be as good as men at car maintenance and DIY if they wanted to be.

This is based on tests the US Army carry out to assess the capability of potential recruits. These suggest that it’s more a case of motivation than genuine gender aptitude. Fortunately the University of Iowa’s Professor Frank Schmidt isn’t suggesting that mechanical talents are compulsory and admits that it’s very hard to change people’s interests which form early in life.

What I’d like to know is why anyone would want to encourage women to be mechanics, or men beauticians for that matter, when it’s obviously a very small number of either that might want to cross the stereotypical divide.

Let’s look at the motor industry for example. Should women be encouraged and trained to be mechanics to then be feted for their engineering or technical triumphs? When men don’t get the same publicity.  Do men who create a new perfume or lipstick get the same encouragement I wonder?

Even if being a mechanic was one of the most exciting careers in the motor industry (which it might be to some), nothing could ever make me want to be one and local car drivers should be eternally grateful to know this!  This is why I have a mechanically-minded husband, breakdown insurance and use a network of female friendly garages to service, maintain and repair my car when need be.

But I have lots of other and more natural skills to contribute and the motor industry should be celebrating and encouraging female employees to add their talents where they are needed most (I’d say that is in the customer service area).

Having said that about me (and on behalf of many foxy lady drivers who probably feel the same way too), nobody could be more supportive of women who have technical and/or engineering leanings and who want to pursue a career on the garage floor or in accident repair paint shops. Go for it girls… I will defend your right to equal opportunities when it comes to your education, career and pay. But it’s still a man’s world of course.

In a nutshell, most women are different from most men (thank goodness) and we don’t want to be treated the same as them – even if it’s under the misguided cover of equality.

And even if women could do maintenance and DIY if we wanted to, I get no more comfort than I assume a blokey man would do if he was told he could do delicate embroidery work and elaborate floral displays if he wanted to.

So let’s have less of this politically correct bananas in future.

FOXY Steph

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Keep the UK MOT and save lives

British women say no to the EU MOT planOn behalf of all women drivers… FOXY Lady Drivers Club is supporting the PRO-MOTE campaign to keep the safer British MOT model in the face of a real EU threat.

The UK MOT industry is seriously threatened by a lesser EU alternative. Despite one in three cars failing their first MOT after just 3 years on our roads and most of us too busy to maintain our cars in between annual tests thereafter, the EU is attempting to impose a regime that tests our cars every other year, starting once they are 4 years old.

Instead of what is known as the UK 3-1-1 model the EU is attempting to sell us their 4-2-2 version yet their roads aren’t as safe as ours. That’s madness.

Which will mean many more unsafe cars on our roads, an increase in accidents as a result (there are illustrative statistics to prove this) and ’000s of jobs lost in the UK’s motor industry.

After banging on the drum and getting nowhere with protests made by FOXY Lady Drivers Club to our Sussex MP Nick Herbert (and tweets to Philip Hammond who was in charge but just about to change platforms) we now have a new Transport Secretary, Justine Greening. I don’t envy her having to get to grips with this and red herring issues thrown into the mix, like increasing the speed limit on motorways. Whilst VOSA is changing the existing UK MOT model to include other items…

This is the perfect scenario for this BAD CHANGE to come in through the UK’s back door whilst no-one is standing guard, so to speak. In which case, mark my words, the cost of this apathy will be lost British lives on our roads and MOT industry jobs.

Which is why FOXY Lady Drivers Club is supporting the new PRO-MOTE campaign alongside other road safety groups, motoring organisations and industry bodies.

PLEASE SIGN THE PETITION to show your support and pass it on as a priority.

Please don’t think that others will do the right thing for you. You have to do it for yourself. If not, and the EU MOT model is introduced, the cost could be a life or the job of somebody you know. Because nobody bothered to do the right thing. That includes YOU…

Go on, sign the petition now please!

FOXY Steph

By all means see what I wrote about this earlier when I was canvassing support about the UK MOT model in my blog at confused.com. And see why women need their own motoring club to add their voice here…

Supporting organisations include FOXY Lady Drivers Club, the RAC, the AA, Brake, Aviva, Halfords, Kwik Fit and the Retail Motor Industry Federation.

 

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