Whilst it’s easy for UK garages to claim to be good and/or female friendly without having to prove it, surely there should be some substance behind these claims as well as a means to monitor the situation if things go wrong.
No matter her age, most females today are shrewd, canny and astute when it comes to shopping – which is what the brand FOXY is all about of course. They are looking for evidence of quality, value for money (not necessarily the cheapest price), ethical behaviour and female friendliness.
And whilst you might think that all businesses should be able to sign the female friendly FOXY Promise, sadly many national garage groups can’t because they pay their staff commission as part of their income. This means that the likes of the big garage names we see on TV can’t promise that their staff won’t sell us tyres we don’t need, for example, simply to top up their wage. Whereas if they were earning a decent flat rate salary, they’d be operating to female friendly FOXY Promise standards like you’d expect them to be doing.
So, when it’s to do with national or regional garage chains, selling tyres and fastfit services in particular, you need to have your wits about you and to take a second opinion if you think you might be being ripped off here.
But at least you can choose a FOXY Choice listed female friendly garage because it will have signed the FOXY Promise to ‘never knowingly overcharge, patronise or sell customers anything they don’t need or want’. And if any listed garage doesn’t get this right, you can tell FOXY Choice and we’ll help you sort it out.
Ultimately we reserve the right to expel any garage subscriber that clearly isn’t good enough AND we’ll help spread the word to members of FOXY Lady Drivers Club.
Keep us posted please.