Tag Archives: Holders of Congesbury

Double award winning female friendly Holders of Congresbury, SEAT dealership

holders_winners“Two is always better than one…” explained lucky Rex Jeffrey, Holders of Congresbury’s Managing Director, after hearing that the FOXY Lady Approved business had TWO not just ONE National Winners on the team.

Back in February SEAT UK announced a list of 25 finalists as they set out to identify the ‘Best of the Best’ in their National Dealer Network of 115 SEAT Dealerships across Great Britain.

Holders Service Manager Anthony Harris and Service Advisor Diane Gibbens made the grade as finalists and were then invited by SEAT to attend a day of tough tasks at the VW Group National Learning Centre in Milton Keynes.

Despite strong competition from around the country Anthony and Diane held their nerve and went on to demonstrate to the judges the integral principles of customer service that form the very DNA of Holders of Congresbury.

Anthony and Diane Get Gold

Both took Gold in their respective categories and at a Gala Dinner celebration they were presented with commemorative plaques detailing their achievements.

Diane and Anthony will now go on to represent the United Kingdom in the International Finals held in Barcelona, the home of SEAT Cars and the factory where most of them are made. They will be pitched against the very best in the world for Customer Service within the Volkswagen Group franchise, and as the best in the UK, they will be sure to give their all…

Anthony said “Having participated and won in this competition before, I thought I knew what to expect but this year’s standards were higher and the challenges tougher then ever!”

One of FOXY’s Female Business Ambassadors for Holders, Diane added, “I had been warned by my twin sister Jenny who had made the final back in 2013 what to expect! I am thrilled to have won this prestigious award and am confident this is down to my thorough preparation and because Customer Service at Holders is a very genuine daily focus for me.”

Mr Jeffrey commented “We are very proud of our winners, they are vital links within a strong chain of people who work exceedingly hard to maintain and improve Holders’ commitment to customer care. Recognition at this level from a company the size of the VW Group certainly puts Holders of Congresbury, and our worthy award winning team members, on the international map for all the right reasons!”

Good luck for Barcelona Anthony and Diane – we’d love to see you both pull off the global SEAT Awards in your respective categories.

FOXY