Tag Archives: Jaguar Land Rover

We Need More ‘Great British Women in the Car Industry’

The Autocar Great British Women in the Car Industry event is set to return this year so we’re inviting your recommendations for the most promising Rising Stars for 2017.

The AutoCar Awards event was held at the SMMT offices in 2016

How To Recommend a Rising Female Automotive Star in 2017

We’re looking for nominations in these categories
+ apprentices
+ design
+ executive
+ manufacturing
+ marketing/communications
+ motorsport
+ purchasing
+ retail
+ vehicle development

There is no limit on the number (or the age for that matter) of females that friends, family or employers can nominate but they must be registered by Monday 3 April 2017 via an email of introduction to Autocar’s editorial director, Jim Holder, via jim.holder@haymarket.com.

Shortlisted winners will be chosen based on their present (and likely future) influence on both the automotive industry and within their company. Needless to say, an evident dedication to a career in the automotive industry is expected by these role models – this event has considerable potential to inspire other women to join our industry.

The Top 100 Female Rising Stars will be announced on June 21 at Twickenham Stadium thanks to this Autocar-instigated initiative in association with the Society of Motor Manufacturers and Traders (SMMT) and backed by Direct Line Group, Ford and Jaguar Land Rover.

FOXY is supporting this initiative

This is all music to our ears and we’re especially delighted to see the genuine enthusiasm that Haymarket Media Group’s automotive Brand Director Rachael Prasher has in this area.

It is very pleasing to move the focus towards recognising the rising talent with a view to the many rewarding careers in the automotive industry.” she explained. “We plan to put the spotlight on its brightest female stars working across a wide variety of roles and, through our event at Twickenham Stadium, to offer insight and debate around some of the topics associated with this area of the industry.”

This is yet more welcome evidence that the industry is actively reaching out to, recognising and promoting, talented women of all ages not just young apprentices and graduates.

Please help FOXY put the spotlight on MORE of the hardworking and clever female employees in this industry who deserve further recognition and maybe an encouraging nudge up the promotion ladder. This matters massively because the UK Automotive industry is woefully short of the female talent it needs to benefit from all the advantages of a better gender balance. A happier workforce for starters plus better representation of female customers’ needs, a female insight to complement the male one and demonstrable evidence of a healthier balance sheet.

Thank you for this help.

FOXY

PS: Can I help any automotive businesses improve their female friendly image or show them how to market to women? For ideas of how to do this ahead of others, please see my specialist automotive consultancy services.

Is this how we’ll car shop in future?

Hyundai Rockar in Bluewater Shopping Centre
Hyundai store in Bluewater
I have always thought that the concept of a travel agent, for travel and destination advice followed up by holiday delivery, would work well for those of us shopping for a new car.

An independent and personal service with transparent charges to make sure customers were aware of the measurably best car choices in their particular search category even if they then decided to buy another.

At least they’d have known their choices.

And knowing the female influence here and what many women think of the car showroom experience, I’d want any such car shopping business model to include female sales staff as an obvious sign of a genuinely female friendly car dealership service.

The Rockar model

So Hyundai’s digital car buying service, badged as Rockar back in November 2014, seemed to be a step in this direction, with a physical store at Bluewater shopping centre off the M25. Apparently 54% of car buyers here have been women and their average age is 39. Rockar also reports that 60% of buying customers completed their car shopping purchase online and later.

Clearly this made financial sense because Hyundai then opened a second Rockar-branded store in Westfield Stratford.

And now Jaguar Land Rover is following suit in October 2016 with the option for customers to buy their cars online or from the Rockar store at Stratford.

Car ‘angel’ experts

This is where car shoppers will be greeted by ‘angels,’ described as ‘non-selling product experts’ in response to changing needs and demands from JLR customers. Now I can’t see what gender these ‘angels’ are to be but I’d guess that there’ll be a significant female presence…

These ‘angels’ will offer advice (about Hyundai and JLR choices) as well as help customers with the in-store car configurators and show them around the display cars. Customers can then complete their purchase on the accompanying website, there and then, or afterwards at home.

The only part of the after sales service that isn’t clear (to me) as yet is how Rockar handles any new car delivery gremlins and/or the car’s future servicing and/or repairs. Inevitably the best solution for the customer is always a local one, with dealers who will surely want to be part of (or compete with) the Rockar model to win as much business as possible for themselves?

All this competition is great for customers of course. Unless local dealerships can’t afford to compete with the Rockar model? Because, as things stand, it looks as if some car manufacturers are competing with themselves to sell cheaper cars to the same audience.

Only time will tell if this catches on, with more brands joining in.

Steph Savill

stephsavill.co.uk
foxyladydrivers.com

This is a Top Ten Automotive blog 2016.

The motor industry needs MORE WOMEN

WeNeedYouI run FOXY Lady Drivers Club and if the motor industry was more female friendly in the first place I doubt we’d exist as it was borne out of our daughter’s bad garage experience quite a while ago now!

Nowadays things have moved on for FOXY and yet the industry still needs many more women in it to make it ‘seem’ a more female friendly place for future employees and customers alike.

I use the word ‘seem’ because a lot of the female apprehension I encounter is stereotypical, out of date and there are many female friendly employers who are harnessing the advantages of having women in their workforce. Most of these are in front of house customer service and sales roles where our natural people skills can come to the fore.

Sadly, as a result of this ‘no go’ perception, which is often influenced by out of date parents I hasten to add, too many young women are missing out on some really exciting career opportunities in an industry that is crying out for them; even if it doesn’t realise it or know how to go about recruiting us.

This is particularly bad news for the industry of course because female graduates are outperforming their male counterparts in many disciplines but they are less interested in (or knowledgeable about) motor industry careers.

Start at the top

beale1Yes we need to start by recruiting more Women Board Directors at the top of the motor industry in the male dominated boardrooms of vehicle manufacturers and dealership groups.

Knowing that there are now more women drivers than male drivers on US roads (how many Board Chairman realise this I wonder?) and that the UK will likely follow suit, it’s about time that more UK Boards realised that a male-led agenda doesn’t make them a female friendly employer and that female shoppers are increasingly favouring businesses that clearly understand and meet their needs.

Getting it right for females is therefore a HUGE business opportunity and should surely be a strategic item on all Board agendas; especially knowing the shift to girl power and her financial influence on others is happening during their watch.

The message for female students

JLR_0525The industry needs to get its message out to young women at grass root levels as well. Companies like Jaguar Land Rover’s ‘Inspiring Tomorrow’s Engineers: Young Women in the Know’ course are leading the field here for sound commercial reasons. Women don’t have to get their hands dirty or wear overalls although how else would female engineers, like those in the photo, start their career other than by a hands on induction programme?

And well run garages don’t have to be dirty although far too many still are grubby places in my experience. Having said that I’ve been encouraged by many of the immaculate FOXY Lady Approved accident repair centres I’ve visited recently.

Other than this, all businesses should look at their female friendly employer credentials and have these added to their recruitment campaigns to give them women appeal. Sadly this will be a very short list for most.

Barriers to female appeal

We have women running motor racing teams, excellent but rare apprenticeship schemes for females, women heading up motor industry associations, running their own garages, car dealerships, car parts and leasing companies and so on. But why are we still seen as the exception and not the norm I wonder?

Why, for example, aren’t there more women in car showrooms selling us cars? And accompanying women on test drives. I’m told it’s an antisocial job and women don’t want to do the hours. But nobody asks the ‘right’ women about the hours they could work, even if these are shorter shifts. Or gives them the chance to show what they can do.

I say the ‘right’ women because all too often I come across females who have been employed for their looks rather than their work ethic. I say this with sincere apologies to all those good looking, hard working and ambitious females out there – I am sure they understand the point I am making which is that the ‘wrong’ female employees simply reinforce the stereotypical perception too many men have of us on the shop floor to begin with. You must employ the RIGHT females and they must always be the BEST recruits even if they lack industry experience and need training.

Sadly the industry has been such a male stronghold for so long that too many men can’t imagine there might be a different/better way to do their business. Which of course is likely given an open rather than closed mindset.

Are you a female friendly employer?

Finally, and to make my point crystal clear in case I haven’t been so far ;)… I recall a recent Twitter exchange with a Chairman of a leading dealership group who was too busy to see me but asked me to meet two of his senior female management colleagues.

I duly discussed our FOXY Lady Approved female friendly scheme with them to be told, in confidence, that they could not endorse that business as a female friendly one. So the Chairman still thinks his business is a female friendly one but it clearly isn’t and sadly his senior management ladies don’t feel able to tell him this…

I suspect they aren’t the only leading Group to have this dilemma, or for female staff to feel they can only admit this to an outsider, in strict confidence.

FOXY

My LinkedIn profile

PS To find out more about the many career opportunities in the motor industry I recommend the Autocity website .

To find out about the many apprenticeships in the motor industry I suggest you start with the IMI’s programme.

The motor industry isn’t just for boys

Jaguar Land Rover is offering female students interested in engineering, technology and manufacturing careers a unique insight into the world of work at the UK’s largest luxury automotive manufacturer.

The ‘Inspiring Tomorrow’s Engineers: Young Women in the Know’ course has been developed in partnership with Birmingham Metropolitan College to change outdated perceptions of engineering to encourage more young women to consider engineering and manufacturing careers.

The 28 female students, aged 16-18, are participating in a week-long programme of events this week at Jaguar Land Rover’s manufacturing, design and engineering sites in Gaydon, Whitley, Solihull and Castle Bromwich. They will meet other female apprentices, graduates, engineers and managers to find out about their education and career histories and will spend a day on work experience at the Solihull plant. They will also find out about Jaguar Land Rover’s apprentice and graduate schemes and participate in workshops on job applications, assessment centres and interview techniques.

Bob Joyce, Jaguar Land Rover Engineering Director, said: “Jaguar Land Rover offers a wide range of education programmes with the aim of getting young people excited about engineering and crucially, to encourage them to make the right subject choices at GCSE-level and beyond. The ‘Young Women In The Know’ course has been developed to encourage female students to consider engineering careers and we hope some of the students on the course today will join Jaguar Land Rover as engineers in the future.”

Danella Bagnall, Project Planning and Integration Director at Jaguar Land Rover, added: “I started my career as an apprentice 25 years ago which was a great way of continuing education, developing skills, and getting into industry.”

“I am now a senior engineering manager which demonstrates the excellent career progression opportunities available to women in a modern engineering-led business like Jaguar Land Rover.”

“It is a very exciting time to join our business. We are investing more than £2 billion a year in research and development and we need talented young people to deliver new technologies, new applications, new approaches and new ideas. I would thoroughly recommend a career in engineering to girls and hope this programme inspires lots more women to become engineers.”

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We’d like to see more initiatives of this kind in the motor industry. This is such a great way to raise awareness levels about the range of exciting careers on offer for girls. Not just for girls to read about of course but also for teachers, career advisers and ambitious parents, many of whom seem to retain old-fashioned ideas about this industry which need challenging and updating.

To prove my point, I suggest you visit the AutoCity careers website and the World of Work and listen to over 150 people about their careers. There is a real need for more women at all levels (starting in the Boardroom I must say) to reflect and cater for the customer service, needs and expectations of the customers that influence the majority of motor industry sales ie women. This is a serious opportunity and those employers that are seen to be female friendly ahead of others are likely to attract the creme de la creme of STEM graduates who are increasingly women.

FOXY

MBA, FCIM, Chartered Marketer and a proud Member of the Institute of the Motor Industry (MIMI) keen to see more fellow females in future!