An interview with Christine Maskill of NCR Bodyshops

An interview with Christine Maskill of NCR Bodyshops

We were delighted to interview Christine Maskill, MD of NCR Bodyshops in Newbury and Basingstoke – both members of the FOXY Lady Approved repairer network.

In addition to its accident services and bodywork repairs, NCR also offers fixed price car servicing and specialist services including alloy wheel refurbishment, air conditioning top up, 4 wheel alignment and paint protection.

Please tell us about you – your background and experience

I originally worked as a research biochemist and then moved into pharmaceutical sales and marketing. While working in sales I kept crashing my company car and met my late husband in the local Ford dealership’s bodyshop, back in the early eighties. He then started his own bodyshop and I went to help him with the administrative side of the business. The business grew and grew and eventually I worked full time looking after the Accounts and Customer Service functions.

He passed away in 1993 and I decided to continue with the business which has flourished and now turns over more than four million a year.

What is your job and what does this entail?

I am the Managing Director and so the buck stops with me. I tend to work on the business rather than in the business now that we have a second bodyshop in Basingstoke as well.

What brought you into the motor industry?

I suppose you could say that being a careless driver was good for my business career!

What makes this a good job for you?

I love the variety and find I can make a difference for customers and staff alike. I particularly like being able to use my management and entrepreneurial skills.

What do you enjoy most about your job?

Being able to make decisions to drive the business forward in a market sector which is still male dominated.

What services does NCR Bodyshops offer that seem to appeal to busy women in particular?

We use traditional sales techniques to identify their needs and offer them a service to meet this. Being female gives me an added advantage here because I know the female touches I appreciate in the businesses I deal with.

What advice would you give to young women looking to work in the motor industry?

This is an industry where you can really stand out if you are good; you will then be rewarded accordingly. Do not be put off by the fact that there are more men than women; your skills are needed both on the shop floor and in all other areas of a business.

What advice would you give employers looking to recruit women for the first time?

Prepare to raise your game; in my experience you get far more commitment!!

Thank you Christine for your fascinating perspective which will be an inspiration to those females who are considering a change of career direction, heading towards the UK motor industry.

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